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Terms of Service

Last updated: October 2026

By accessing or utilizing the NetPulse Cloud network telemetry platform, you agree to comply with and be bound by the following terms and conditions.

1. Service License & Availability

NetPulse provides synthetic probing and eBPF infrastructure monitoring under a 99.95% API SLA for production tier customers. Probing targets must be systems owned, operated, or explicitly authorized by the account holder.

2. Acceptable Use Policy

Synthetic probing infrastructure may not be utilized to execute denial-of-service (DoS) attacks, brute-force security auditing, or unauthorized network scanning.

3. Limitation of Liability

NetPulse Cloud shall not be liable for any indirect, incidental, or consequential damages resulting from network packet drops or external transit provider outages.